YMCA of Metropolitan L.A.
  • Program Development
  • Los Angeles, CA, USA
  • $45,760- $50,000
  • Salary
  • Full Time

Includes comprehensive benefits package as well as retirement fund contribution, upon eligibility

The YMCA of Metropolitan Los Angeles is not only the premiere non-profit in LA, it's also a great place to work, make a difference in your community and meet like-minded individuals. The LA area is home to the second largest YMCA Association in the US, with 26 branches, 2 camps and over 50 child care sites. The LA Y is a highly-collaborative, rewarding and fun environment where you will discover your passions, grow your career and make an impact!

We believe in the four Core Values of Caring, Honesty, Respect and Responsibility and understand that our staff are our biggest asset! We strive to create high-performing, strong teams in each of our branches and are looking for passionate and enthusiastic staff who will help us to strengthen our impact, empower our community and deliver incredible programming!

Position Description

The Program Director is responsible for the development and operation of a YMCA program, member support and engagement, program growth and retention, fiscal management, volunteer and staff development, program marketing and communications.


  • High School Diploma; Bachelor's Degree preferred
  • Strong character values; excellent communication skills; strong computer skills and a thorough knowledge of M/S Office
  • 1-2 years of supervisory experience


  1. Ensure a welcoming environment in assigned YMCA Program.
  2. Develop, implement and achieve enrollment goals identified in Branch Annual Operating Plan.
  3. Oversee and conduct ongoing program member evaluations and surveys to ensure that high levels of quality in programs are maintained at all times; ensure outcomes align with the needs of the community and the branch strategic plan.
  4. Set an example for all staff by greeting members by name and taking the initiative to talk to members.
  5. Ensure that all facilities, program areas and equipment are clean and in proper working order.
  6. Recruit and hire staff using screening tools and panel interviews to gain the best possible fit with each opening.
  7. Provide direct supervision to department staff, assuring that all staff are qualified, certified, and are meeting minimum performance standards for their position.
  8. Provide training for staff and volunteers on an ongoing basis through staff meetings, special courses and workshops.
  9. Develop annual operating budget for assigned program. Manage department budget to achieve monthly, quarterly and annual goals. Maintain systems for variance analysis, revenue and expense monitoring and control.
  10. Support a year round fund raising program that includes the Annual Support Campaign, special events and President's Club; Responsible for Annual Support Campaign leadership including team captains, division manager and/or team members.
  11. Develop annual marketing plan including mailings, advertisement and community outreach.
  12. Serve as a staff officer to assigned committee that reports to the Board of Mangers; Ensure committee has a commission statement and chart of work that is aligned with the branch strategic plan.
  13. Create opportunities (events, initiatives, activities) for members to develop small communities within the YMCA.
  14. Ensure all staff members are familiar with all programs offered at the YMCA so staff are able to inform members of YMCA programs that will meet members' changing needs and interests.
  15. Identify program volunteer positions and assist with the identification, recruitment and tracking of program volunteers
  16. Communicate program information, registration information, schedules, etc., effectively and consistently with branch management and membership staff. Update program brochures and fliers to ensure strong communication throughout the branch.
YMCA of Metropolitan L.A.
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