YMCA of Metropolitan L.A.
  • Health and Wellness
  • Los Angeles, CA, USA
  • $49,920 - $54,080 DOE
  • Salary
  • Full Time

The YMCA of Metropolitan Los Angeles is not only the premiere non-profit in LA, it's also a great place to work, make a difference in your community and meet like-minded individuals. The LA area is home to the second largest YMCA Association in the US, with 26 branches, 2 camps and over 50 child care sites. The LA Y is a highly-collaborative, rewarding and fun environment where you will discover your passions, grow your career and make an impact!

The Collins & Katz Family YMCA is a one year new, $42m facility with 3 Group Exercise studios a roof top area for programming. We are on the campus of University High School and have a joint use agreement for shared spaces. In the past year we have doubled our membership units and plan to be above 5,000k in 2019. The YMCA is located on the Westside of Los Angeles and we serve diverse populations. The Healthy Lifestyles Director will help to provide an excellent membership experience, value, service, and retention of programs by planning, and budgeting, promoting and implementing innovative programs for the Healthy Lifestyles Department.  

We believe in the four Core Values of Caring, Honesty, Respect and Responsibility and understand that our staff are our biggest asset! We strive to create high-performing, strong teams in each of our branches and are looking for passionate and enthusiastic staff who will help us to strengthen our impact, empower our community and deliver incredible programming!

Position Description

The Healthy Lifestyles Director is responsible for the development and operation of Healthy Living programs, member support and engagement, membership growth and retention, fiscal management, volunteer and staff development, program marketing and communications.

The Director is accountable for the operational oversight and management of all health and wellness related programming including but not limited to: All Evidenced based programs, Work Place Wellness, Fitness Programs such as personal training and group exercise, and teen and youth fitness program as well as responsible for program spaces.    

The Healthy Lifestyles Director is also responsible for enhancing member relations and retention by developing innovative wellness programming, maintaining proactive communication with staff and members related to programs and schedules and working with our building and operations team to ensure a clean and safe environment.

As an organizational director, the Healthy Lifestyles Director is responsible for leading the budgetary process for their respective department, participating in committees, major event campaigns, staff trainings, community outreach events and implementing YMCA best practices for wellness within our 3 core focus areas - youth development, healthy living, and social responsibility.

Qualifications

  • High school diploma; bachelor's or master's degree in Public Health, Recreation Management, Physical Education, Kinesiology, Exercise Science, or a related field preferred.
  • Adult/Pediatric/Infant First Aid/AED/CPR;
  • Minimum of 5 years of prior YMCA Health related supervisory experience or related experience, 8 or more years preferred.
  • Proven track record in program development, implementing new health initiatives, leading, motivating, and inspiring others in successfully achieving their health and wellness goals.
  • Exceptional communication skills and the ability to relate effectively to diverse groups of people from all social and economic backgrounds.
  • Current national (YMCA, ACSM, ACE, NASM, or AFAA) personal training and group exercise certification.
    • As current non-Y certifications lapse and/or require renewal/recertification via CEC's through a 3rd party vendor (whether ACSM, NSCA, AFAA, Pilates, or other) staff may keep those certifications current at their own expense.
    • If staff choose not to keep their non-Y certifications current, as a condition of employment to continue to work for the Y, staff will be required to complete the Y-ACE certifications.
    • Y-ACE has an equivalency certification provision.  Anyone holding an equivalent certification from another recognized entity can apply for an equivalency.
  • Strong character values; communication skills; ability to teach multiple Group Exercise formats
  • Experience working in the fitness industry and in small group classes; 1-2 years supervisory experience

Responsibilities

  1. Ensure a welcoming environment in healthy living areas for all members and guests.
  2. Develop, implement and achieve enrollment goals identified in Branch Annual Operating Plan.
  3. Ensure your department's financial benchmarks (+/- 3%) of budget to actual by, effectively    managing day to day operations, driving revenue, and monitoring departmental expenses
  4. Enable proactive, clear, effective and timely internal communications in order to ensure a positive and consistent member experience.
  5. Identify, collect and interpret data so that it enables informed decision making and ensures the achievement of key performance indicators.
  6. Represents and participates in YMCA community outreach and sales efforts using strategies driven by the Los Angeles YMCA mission.
  7. Manages all aspects of the sub-departments of the Healthy Living Department including Group exercise, Senior Programming and youth and teen, by ensuring facility and equipment safety, quality programming, effective scheduling, appropriate staffing ratios, and completion of required training.
  8. Advises the Associate Executive Director to ensure operational growth and program expansion, member recruitment and retention, pricing strategies, new site development, collaborations, and mergers and acquisitions.
  9. Develops and maintains collaborative relationships with community organizations within the service area in accordance with strategic and operating plans.
  10. Models relationship building skills in all interactions with members, staff, volunteers, and the community
  11. Implements solutions to challenging situations through analytical reasoning and/or research.
  12. Serves on the Leadership Team, and Program Innovation Team,
  13. Assists in YMCA fundraising activities and special events.
  14. Oversee and conduct ongoing program member evaluations and surveys to ensure that high levels of quality in programs are maintained at all times; ensure outcomes align with the needs of the community and the branch strategic plan.
  15. Develop annual marketing plan including mailings, advertisement and community outreach.
  16. Create opportunities (events, initiatives, activities) for members to develop small communities within the branch.
  17. Ensure all staff members are familiar with all programs offered at the YMCA so staff are able to inform members of YMCA programs that will meet members' changing needs and interests.
  18. Set an example for all staff by greeting members by name and taking the initiative to develop relationships and community with members.
  19. Identify program volunteer positions and assist with the identification, recruitment and tracking of program volunteers
  20. Ensure that all facilities, program areas and equipment are clean and in proper working order.
  21. Communicate program information, registration information, schedules, etc., effectively and consistently with branch management and membership staff. Update program brochures and fliers to ensure strong communication throughout the branch.
  22. Develop annual operating budget for the Healthy Lifestyles department. Manage department budget to achieve monthly, quarterly and annual goals. Maintain systems for variance analysis, revenue and expense monitoring and control.
  23. Support a year round fund raising program that includes the Annual Support Campaign, special events and President's Club; Responsible for Annual Support Campaign leadership including team captains, division manager and/or team members.
  24. Recruit and hire staff using screening tools and panel interviews to gain the best possible fit with each opening.
  25. Provide direct supervision to department staff, assuring that all staff are qualified, certified, and are meeting minimum performance standards for their position.
  26. Provide training for staff and volunteers on an ongoing basis through staff meetings, special courses and workshops.

 

YMCA of Metropolitan L.A.
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